TEIA- Townsville Disability Provider

23/10/2026

🎄 NOMINATIONS ARE NOW OPEN! 🎄

This Christmas, TEIA is gifting 15 Christmas hampers to local families who could use a little extra support. 💚

Filled with pantry essentials, festive treats and family-friendly activities, our hampers will bring a little Christmas joy with help from generous local businesses.

✨ Know a family who would appreciate one?
✨ Could your own family use a helping hand?

Nominate yourself or another family using the link below:
🔗 https://www.surveymonkey.com/r/93ZB887

Please submit nominations through the survey rather than sharing anyone’s personal circumstances in the comments.

Help us reach families in our community by sharing this post. 🎁

26/09/2026

Via Empire Alternacade and Events - Townsville

Join us on the last Sunday of each month for our popular Womens Pinball Club event, held at Empire - Level 1!

This is an all ages club open to all cis, trans, non-binary & self-identifying women ✨ The best part? It's totally FREE to try out (and just $10 each time after).

Join our friendly & inclusive community, learn how to play & develop new skills - all lead by our legendary FNQ women players! Mini Comps, Free Play Sessions & Game Tutorials will all be thrown in the mix.

Each session will go for around 3 hours & you can come & go as you please - for those looking at even more Pinball action afterward, the Empire Basement closes at midnight 🕹️📣

To find Empire Level 1 - head into the Madison Plaza and use the stairs or elevator to reach Level 1.

22/09/2026

Interrupting our regular content for a special occasion. The boss lady turns 50!!! 🥳

Happy 50th Birthday Dee, we hope you had a wonderful celebration over the weekend and enjoy your week off 😝

Thank you for all you do for our staff & clients. You have created something so special here at TEIA and we appreciate you so much.

Love from your TEIA team 🍾🎈🎊🥳🎉🎁

16/09/2026

10/09/2026

Why is goal setting important for NDIS participants? 🎯

Goals help ensure your supports are focused on what matters most to you—whether that’s building independence, learning new skills, connecting with your community or feeling more confident in everyday life.

Your goals can also help your support team:

🌿 Understand your priorities
🌿 Provide support that suits your needs
🌿 Celebrate your progress
🌿 Adjust your supports as your circumstances change

Goals don’t have to be big. Small, achievable steps can lead to meaningful progress over time—and your goals should always reflect your choices, interests and aspirations.

At TEIA, we’re here to support you as you work towards the life you choose. 💚

*General information only. Individual NDIS plans and circumstances may vary.*

03/09/2026

📢 NDIS update: Unscheduled plan reassessments

The NDIA has announced changes to how participants can request a plan reassessment outside their usual review period.

Participants can request an unscheduled reassessment when there has been a significant and ongoing change to their circumstances or disability-related support needs, and their current plan no longer meets those needs.

Under the updated process:

🌿 The participant, plan nominee or child representative must submit the request
🌿 A provider cannot submit the request on the participant’s behalf
🌿 Recent supporting evidence will be required—usually dated within four months of the request and after the current plan was approved
🌿 The NDIA may decide to reassess the whole plan, vary part of the existing plan, or decline the request if the evidence does not demonstrate a significant and ongoing change

Simply using all available funding before the end of a plan or funding period is not, on its own, grounds for an unscheduled reassessment.

If your circumstances have changed, speak with your Support Coordinator or my NDIS contact about the evidence you may need and the next steps.

More information is available on the official NDIS website.

31/08/2026

Sunshine, fresh air and a little seaside discovery! ☀️🌊

Getting out into the community creates wonderful opportunities to explore, connect with nature and enjoy new experiences. It’s often the smallest discoveries that bring the biggest smiles! 💙

28/08/2026

Support Work and Support Coordination—what’s the difference? 🤔

While both services can help you work towards your NDIS goals, they play very different roles.

🌿 Support Work provides practical, hands-on assistance with everyday activities, such as personal care, household tasks, accessing the community and building independence.

🌿 Support Coordination helps you understand your NDIS plan, connect with suitable providers and services, coordinate your supports, and build the confidence to manage your plan.

Simply put: a Support Coordinator can help organise and connect your supports, while a Support Worker helps deliver your day-to-day support.

Depending on your individual NDIS plan, you may have funding for one or both services.

Want to learn more about how TEIA can support you? Get in touch with our friendly team. 💚

*General information only. Individual NDIS plans and circumstances may vary.*

25/08/2026

Building skills one colourful thread at a time! 🧵🌈

Our client has been working hard on their OT homework, developing fine motor skills, hand-eye coordination and concentration through a fun bracelet-making activity. We love seeing creativity and skill-building come together! 💙

31/07/2026

Casual Support Workers Wanted!

✨ Looking for a job that actually makes a difference? ✨

Due to an increase in clients, TEIA is on the hunt for compassionate, reliable, and fun Support Workers to join our growing team!

As a Support Worker, you'll be helping people with disabilities live their best lives through community access, skill development, personal support, and meaningful social connections. No two days are the same – one day you could be supporting someone to attend appointments, and the next you could be fishing, grabbing a coffee, hitting the gym, or helping them achieve their personal goals.

What we're looking for:

✔ A positive and caring attitude
✔ Excellent communication skills
✔ Reliability and professionalism
✔ A current Driver's Licence and reliable insured vehicle
✔ Current Blue Card and Yellow Card (or willingness to obtain)
✔ Current First Aid & CPR Certificate (or willingness to obtain)

What we offer:

⭐ Flexible casual hours
⭐ Supportive and welcoming team culture
⭐ Ongoing training and development opportunities
⭐ Meaningful work that changes lives
⭐ The opportunity to build genuine connections with the people you support

Whether you're experienced in disability support or looking to start a rewarding new career, we'd love to hear from you.

Apply today by sending your resume to Tahlia Williams - Operations Manager on [email protected] tell us why you'd be a great fit for the TEIA team!