04/27/2026
Good news! If you forgot your CRA user ID or password, you may be able to register for a new credential online, no need to call us.
Get your most recent tax return and multi-factor authentication (MFA) info ready. To help keep your account secure, your old credential will be removed. https://www.canada.ca/en/revenue-agency/services/e-services/cra-login-services/register-cra-sign-in-services.html?utm_content=2026-03-26_2049 -access-account
If you've lost access to your MFA information or have had your account locked by the CRA, phone support remains available to assist you.
[Image description: A person is looking at their cellphone in an indoor space. The text reads: “Regain access to your CRA account”]