20/08/2026
We completed an audit of Headcorn Gifts & Music Ltd, a popular independent retailer offering gifts and repair services. Our research into Maidstone Borough Council data identified a potential opportunity to reduce their business rates.
We were able to confirm the opportunity, present our findings to the owner and begin discussions with the local authority.
Just six weeks later, our application was approved, resulting in a refund of approximately £4,700 and a substantial reduction. In fact, Headcorn Gifts & Music's monthly bills were reduced by 60%, providing meaningful savings moving forward.
Like many business owners, the client was initially sceptical, but our no win, no fee approach gave them the confidence to explore the opportunity 👏