Espark Solutions and Consultancy

Espark Solutions and Consultancy We are a team of E-commerce experts dedicated to delivering results. We provide end-to-end solutions.

Amazon UpdateAmazon is facing a new lawsuit in the US related to price increases during the IEEPA tariff period.The laws...
25/05/2026

Amazon Update

Amazon is facing a new lawsuit in the US related to price increases during the IEEPA tariff period.

The lawsuit alleges that Amazon increased prices on imported products because of tariff costs and did not return those extra charges to customers after the tariffs were later ruled invalid by the Supreme Court.

According to the plaintiffs, Amazon may have the legal ability to recover those tariff-related costs from the US government but has allegedly chosen not to pursue refunds, while consumers continue paying higher prices.

However, experts believe the case could be difficult to prove because Amazon pricing changes constantly based on algorithms, competition, inventory levels, demand, advertising costs, and seller pricing decisions. This makes it challenging to directly link price increases only to tariffs.

It will be interesting to see how this develops. One concern many sellers may have is that while buyers can potentially seek compensation, sellers are still dealing with increased fees and rising operating costs.

Amazon UpdateAmazon has updated the way buyer satisfaction is measured for FBM seller customer service.Previously, buyer...
25/05/2026

Amazon Update

Amazon has updated the way buyer satisfaction is measured for FBM seller customer service.

Previously, buyers only had a simple Yes or No option to answer whether their issue was resolved. Now, Amazon has introduced a 1–5 rating system for customer service interactions.

* 1–2 stars = Dissatisfied
* 3 stars = Neutral
* 4–5 stars = Satisfied

Only ratings between 1 and 2 stars will negatively impact the Buyer Dissatisfaction Rate (BDR). A 3-star rating will now be treated as neutral and will not hurt seller metrics.

This is a notable change because, in the past, 3-star feedback was often considered negative for sellers.

According to Amazon, the updated system is designed to provide more accurate customer feedback while helping sellers better understand and improve their support performance.

eBay UpdateeBay has introduced several new seller tools and improvements to make account management and compliance easie...
25/05/2026

eBay Update

eBay has introduced several new seller tools and improvements to make account management and compliance easier.

* Sellers can now use the new Issue Resolution Center to quickly identify and fix problems that could impact selling activity. The system provides clear instructions and prioritizes important actions in one dashboard.

* eBay also launched a new Regulatory Compliance Support page featuring third-party providers that assist with:
• Product safety compliance
• Tariffs and taxes
• Environmental regulations
• EU Responsible Person services
• EPR registration and reporting
• Product testing and certifications

* For Promoted Listings, sellers using rule-based campaigns can now exclude certain listings from campaigns even if they match the campaign rules, giving more flexibility while still benefiting from automation.

Note: These exclusions apply only to individual campaigns, not across the entire account.

TikTok Shop UpdateTikTok Shop is introducing a new feature that gives sellers more control over influencer collaboration...
21/04/2026

TikTok Shop Update

TikTok Shop is introducing a new feature that gives sellers more control over influencer collaborations.

Now, brands can create targeted collaborations by offering creators a fixed fee in addition to commission. Sellers can also provide a detailed creative brief and require approval before the content is published.

This update allows businesses to better manage content quality, align campaigns with their brand vision, and work more strategically with creators—making influencer marketing more structured and effective.

Amazon has announced an important FBA policy update for 2026 regarding heat-sensitive products.From April 20 to Septembe...
18/03/2026

Amazon has announced an important FBA policy update for 2026 regarding heat-sensitive products.

From April 20 to September 28, 2026, FBA warehouses will no longer accept items that can melt under high temperatures (around 68°C / 155°F). This includes products like chocolate, gummies, jelly-based items, and wax-based goods.

Key dates to remember:

April 20, 2026: FBA stops accepting meltable inventory

May 1, 2026: Remaining meltable stock in warehouses may be labeled unfulfillable and disposed of (fees may apply)

Sellers are advised to stop sending such products before the deadline, remove existing inventory from fulfillment centers, and review the meltable ASIN list in Seller Central.

If your business deals with temperature-sensitive items, it’s crucial to plan ahead to avoid losses, extra fees, or inventory issues.

Amazon is expanding its Shop Direct feature, signaling a major shift in how online selling works.Now, sellers can showca...
18/03/2026

Amazon is expanding its Shop Direct feature, signaling a major shift in how online selling works.

Now, sellers can showcase products on Amazon even if they’re not directly selling there, using tools like Feedonomics, Salsify, and CEDCommerce. Customers can discover these products on Amazon and then be redirected to the seller’s own website to complete the purchase. In some cases, Amazon may even introduce a “Buy for Me” option, where it purchases the product on behalf of the customer.

This move shows Amazon’s goal to become the main starting point for all online shopping, even competing more directly with Google.

For sellers, this creates new opportunities—more visibility without listing products on Amazon, free traffic to stores built on platforms like Shopify or WooCommerce, and easier product integration through feed tools. If you’re not using product feeds yet, you could be missing out on valuable exposure and potential sales.

JD.com has officially launched its European online shopping platform Joybuy, entering key markets like the U.K. and Germ...
18/03/2026

JD.com has officially launched its European online shopping platform Joybuy, entering key markets like the U.K. and Germany to compete with major players such as Amazon and rivals like AliExpress and Temu.

Unlike competitors that ship products directly from China, JD.com is focusing on a stronger local presence with its own warehouses and logistics network to ensure faster delivery. Customers in some European areas can receive same-day delivery for orders placed before 11 a.m., with free delivery in the U.K. on orders over £29. The platform also features official brand stores from companies like Apple, L’Oréal Paris, and De’Longhi.

Additionally, JD.com introduced a subscription service called JoyPlus, offering unlimited free deliveries at a lower monthly cost compared to Amazon Prime. With a focus on inventory ownership, faster logistics, and brand partnerships, JD.com aims to establish a strong foothold in Europe’s highly competitive e-commerce market.

JDcom

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05/03/2026

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eBay UpdateDue to the ongoing tensions in the Middle East, eBay has temporarily suspended international shipping from th...
04/03/2026

eBay Update

Due to the ongoing tensions in the Middle East, eBay has temporarily suspended international shipping from the US to buyers in Israel, Bahrain, UAE, Iraq, Kuwait, Oman, Lebanon, and Jordan.

Seller performance metrics will be automatically protected for recent shipments to these affected destinations.

Shipping carriers are also experiencing disruptions:

USPS has stopped accepting parcels to several countries in the region.

UPS is operating under contingency measures and has warned of potential delivery delays.

FedEx has partially resumed services but continues to suspend shipments to Iraq and Bahrain, with possible transit delays across the wider region.

Additionally, reports of disruptions in the Strait of Hormuz and widespread flight cancellations may lead to delivery delays and inventory shortages for cross-border sellers supplying Gulf markets.

Recommended Actions for Sellers

Temporarily pause or review listings targeting impacted countries.

Keep a close watch on carrier service updates.

Adjust stock and fulfillment planning if you serve Gulf customers.

Proactively inform buyers about potential shipping delays.

Unlock the Power of Business IntelligenceYour business generates data every day — but are you using it the right way?We ...
03/03/2026

Unlock the Power of Business Intelligence

Your business generates data every day — but are you using it the right way?

We create custom BI dashboards, real-time reports, and performance tracking systems that help you make smarter decisions and grow faster.

Transform your numbers into strategy and boost efficiency with data-driven insights.









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