09/02/2026
Accounting professionals—do not wait until you are frustrated to address additional work.
Prepare a consistent response in advance.
For a one-time request:
“This falls outside our current engagement. I’m happy to add it and will send the additional scope, fee, and turnaround time for approval.”
For a recurring request:
“This has become a recurring need. Let’s update the engagement so the service, timing, and fee are clear moving forward.”
Then document the agreement before beginning the work.
The takeaway:
A consistent script makes the conversation professional—not personal.
Save these responses for the next time an additional request comes in.