26/10/2026
Today’s special: work from home requests 🍽️🏡
New working from home rules in the Clerks Award start today, 26 October 2026.
Your floor and kitchen team won’t be clocking on from the couch. But if you have office, admin, accounts or bookkeeping staff, this could apply to your business.
Employees on the Clerks Award can now make a formal request to work from home. The new clause sets out:
✅ How a request is made
✅ What an agreement must include
✅ How disputes are resolved
This is separate from flexible working requests under the National Employment Standards, and separate from individual flexibility arrangements. Love it or hate it, it’s now a protected workplace right for Clerks Award employees.
Hospo owners, here’s your prep list:
👉 Check which award your back-office staff are actually on. Some admin roles in venues sit under the Hospitality Award, not the Clerks Award.
👉 Understand the rights and obligations on both sides
👉 Have a simple, consistent process ready before the first request lands
Not sure who’s on which award? Our team can help.
📞 13 000 IDEAS (1300 043 327) | 🌐 www.RestaurantBookkeepers.com.au
REPAIR. STABILISE. OPTIMISE.™