31/08/2026
๐จ๐ช๐ฒ ๐ฎ๐ฟ๐ฒ ๐น๐ผ๐ผ๐ธ๐ถ๐ป๐ด ๐ณ๐ผ๐ฟ ๐ฎ ๐๐น๐ถ๐ฒ๐ป๐ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐ฟ ๐๐ผ ๐ท๐ผ๐ถ๐ป ๐ผ๐๐ฟ ๐ง๐ฒ๐ฎ๐บ ๐จ
๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐
We are looking for an experienced Client Services Manager(CSM) to join our friendly and dynamic team in our spacious Parkside offices. This is a wonderful opportunity to be part of a supportive workplace where your contribution is valued and your work makes a meaningful difference to clients.
๐ง๐ต๐ฒ ๐๐ฑ๐ฒ๐ฎ๐น ๐๐ฎ๐ป๐ฑ๐ถ๐ฑ๐ฎ๐๐ฒ: We are looking for a positive, proactive person who enjoys building strong working relationships and providing outstanding administrative support to advisers and clients.
This role would suit an organised administration professional who enjoys variety, takes pride in their work, and values being part of a collaborative and welcoming team.
๐ง๐ต๐ฒ ๐ฅ๐ผ๐น๐ฒ: In this varied and rewarding role, you will support our Financial Advisers in delivering a high standard of service and helping clients feel well cared for. Your responsibilities will include day-to-day administration, strategy implementation, compliance, and following Goldsboroughโs internal processes and best-practice standards.
๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐:
โข Proactively support Financial Advisers in delivering a warm, professional, and responsive client experience.
โข Manage day-to-day administrative tasks for adviser clients with care, accuracy, and attention to detail.
โข Ensure compliance with industry standards and Goldsboroughโs internal processes.
๐ง๐ต๐ฒ ๐๐๐๐ฒ๐ป๐๐ถ๐ฎ๐น ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐:
โข Strong client service focus and experience in a similar role.
โข Comprehensive technical knowledge of financial planning strategies and products.
โข Excellent organisational, written, and verbal communication skills.
โข Strong attention to detail.
โข High proficiency with technology applications, especially Xplan, Word and Excel.
๐๐ผ๐๐ฟ๐: We are ideally seeking a permanent full-time team member to work 37.5 hours per week; however, we are also open to considering part-time arrangements of 0.8 FTE for the right person.
๐๐ฎ๐ฟ๐ฒ๐ฒ๐ฟ ๐ข๐ฝ๐ฝ๐ผ๐ฟ๐๐๐ป๐ถ๐๐ถ๐ฒ๐: For candidates keen to continue growing their career in financial planning, there may be an opportunity to undertake a Professional Year with Goldsborough after a minimum of two years in the CSM role.
๐๐ฝ๐ฝ๐น๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐ฃ๐ฟ๐ผ๐ฐ๐ฒ๐๐: If this sounds like the right opportunity for you, we would love to hear from you. Please submit a cover letter and resume outlining your relevant experience to our Practice Manager Rebekah Young at [email protected].
All applications will be treated confidentially.