08/01/2026
Join North West Wealth Management (NWWM), a boutique financial advice firm dedicated to providing tailored, plain-English advice to individuals and families in regional Australia. Established in 2010, we specialise in superannuation, investments, personal insurance, and aged care advice.
πΌ Position: Client Service Manager (or Financial Planning Assistant)
π Location: Tamworth, NSW
π Employment: Full-time or Permanent Part-Time (Office-based)
π° Salary: negotiable
About the Role
Weβre looking for a proactive, detail-oriented professional to take ownership of the back end of our practice and help shape processes, policies, and client experience. Youβll work closely with two client advisers and two support staff to ensure seamless implementation of advice and strategies.
Key Responsibilities:
β Provide high-level support to advisers
β Prepare and process client documentation
β Implement advice across multiple platforms
β Manage workflows and client service agreements
β Contribute to process improvements\
About You
β
Minimum 2 yearsβ experience in a similar role preferable
β
Xplan experience preferred (not essential)
β
Strong client service focus and relationship-building skills
β
Excellent communication and time management
β
Proficient in Microsoft Office
Why Join Us?
β¨ Small, values-based team
β¨ A role you can truly make your own
β¨ Supportive environment focused on collaboration and success
Ready to take the next step?
Send your cover letter and resume to James Smith at [email protected]
Please do not phone in the first instance.
Learn more about us at www.nwwm.com.au http://www.nwwm.com.au