12/02/2026
🔐 Cyber Security Starts at Home
At Serafina Wealth Management, we have implemented enhanced cyber security measures across our business to ensure our systems are secure — protecting not only our own operations, but most importantly, our clients and their sensitive information.
Importantly, we don’t just follow these practices in the workplace — we apply them personally in our own homes and believe it’s important to share this knowledge with the broader community as well.
With the rapid changes in AI and technology — including voice replication scams and increasingly sophisticated phishing attempts — protecting your personal information has never been more important.
Here are practical steps you can take today to strengthen your cyber security at home:
📱 On Your Phone & iPad
• Turn on automatic updates (security patches fix vulnerabilities).
• Use Face ID, fingerprint or a strong passcode — avoid simple 4-digit codes.
• Enable two-factor authentication (2FA) on email, banking and social media apps.
• Be cautious of unexpected texts, emails or calls asking for personal details.
• Don’t click links from unknown senders — even if they look legitimate.
💻 On Your Computer
• Install reputable antivirus software and keep it updated.
• Use strong, unique passwords for every account (a password manager helps).
• Turn on your firewall.
• Back up important files regularly — ideally to both cloud and an external drive.
• Be wary of urgent emails requesting payments or sensitive information.
📧 What NOT to Send via Email or SMS
Email and text messages are common targets for interception and scams. Avoid sending:
• Bank account or credit card details
• Copies of your passport or driver’s licence
• Tax file numbers or superannuation details
• Login credentials or one-time verification codes
• Full financial statements or confidential client information
If sensitive documents must be shared, use secure client portals, encrypted platforms, or password-protected files — and always confirm details verbally using a trusted phone number.
🤖 Using AI Safely
AI tools are powerful and helpful — but they must be used wisely.
• Consider using a reputable, secure AI platform rather than unknown or free versions that may not have strong data protection policies.
• Review privacy settings and understand how your data is stored or used.
• Avoid uploading sensitive personal information such as:
Bank account details
Identification documents
Client financial information
Passwords or login details
Confidential business documents
If you wouldn’t post it publicly, think carefully before entering it into any AI platform.
🛡️ Get Professional Guidance
If you’re unsure what software or systems to use, consider engaging a reputable cyber security provider to assist with setup. This helps ensure you’re installing legitimate, effective protection — not accidentally downloading unsafe or fraudulent programs that appear convincing.
📞 Extra Tip: Protect Your Identity
Scammers are now using AI to replicate voices and impersonate trusted contacts.
If something feels unusual — hang up and call the person or organisation back on a verified number.
Cyber security isn’t about fear — it’s about awareness and smart habits.
A few small steps today can prevent significant stress tomorrow.
