03/28/2022
THIS POSITION HAS BEEN FILLED!
We are looking for an entry-level administrative position to join our fun and energetic team as our front receptionist. Our boutique office is steps away from Okanagan Lake and located above fabulous lunch spots such as Shoreline Brewing, Diner Deluxe and kb & Co.
Responsibilities:
• Front desk administration (reception, general office duties)
• Support to the Investments Processing team, including: the administration of applications and forms received; communication with advisors for missing information and required forms; regular and timely follow up; updating and maintaining our client database system with current information at all times
• Communication with clients
• Ensure compliance and privacy standards are maintained
• Follow standard operating procedures
• Meet/exceed service level agreements
• Other duties as required.
Skills & Abilities:
• Service oriented and customer centric minded
• Results driven, proactive and resourceful
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Strong interpersonal and collaboration skills with ability to build relationships with clients, employees, advisors and external partners
• Demonstrated proactive approach to problem-solving and strong decision-making
• Flexible, adaptable and able to demonstrate the highest level of customer service
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
• Effective and excellent verbal and written communication skills
• Strong attention to follow through
• Punctual, reliable, enthusiastic & a positive attitude
• Ability to adapt to continuous change.
Job Knowledge or Work Experience:
• Related work experience
• Proven experience in customer service
• Advanced skills in Microsoft Office (Outlook, Word, Excel and Power Point).
Compensation & Benefits:
• Competitive wages
• Company-paid Group Benefits
• Opportunity to advance in our company.
Please forward resume to [email protected]. Due to the high number of applicants, only those considered for an interview will be contacted.