11/08/2022
Words and Phrases to Avoid in a Difficult Conversation
When you’re having a difficult conversation, it’s common to focus on your own ideas, viewpoints, and feelings. However, a “me-centric” approach can backfire. To achieve your goal, keep the other person’s feelings and opinions in mind by avoiding common mistakes like assuming your viewpoint is obvious, exaggerating, challenging someone’s character or integrity, blaming others for your feelings, telling others what they should do, or saying “it’s not personal”.
When you’re in the middle of a difficult conversation, it’s common to focus solely on yourself: your ideas, your viewpoint, your feelings. But a “me-centric” approach can backfire. To achieve your goal, you need to think beyond yourself. While crafting your message, you must keep the other p...