09/01/2026
A brown envelope from the CRA isn’t a crisis.
Ignoring it for three weeks is.
Most owners do one of two things with a CRA letter: panic, or bury it under the coffee machine. Both are expensive. Here’s what the letter usually is, and what to actually do in the first 48 hours.
What it usually is:
→ A review letter — “show us the receipts for X.” Routine. Not an audit.
→ A request for information — they’re matching your filing against slips they already have.
→ An arrears notice — you owe, and interest is running daily.
The first 48 hours:
1. Open it. Today. The deadline inside doesn’t pause because you didn’t read it.
2. Put the response date in your calendar with a one-week buffer.
3. Pull the records they’re asking about — nothing more, nothing less.
4. Respond through a professional. Tone and completeness matter more than people think.
The pattern we see after years of these: the CRA is rarely unreasonable with businesses that respond on time with clean records. It escalates with silence.
(Responding to CRA notices is included in our package — this is literally a service line for us.)
If there’s a brown envelope on your desk right now, DM me “REVIEW” — WE’ll tell you what it means and what it needs, free, before you reply to anyone.