27/05/2026
Wednesday Window | The People Behind the Emails ✨
This time of year brings important requests for information - P11Ds, ATED and Personal Tax Returns and with them, a lot of communication.
What you don’t always see is the people behind those emails.
At James Todd & Co, the Managers who prepare accounts and tax work are supported by a carefully coordinated process designed to ask the right questions, of the right people, at the right time.
Kirsty Roberst plays a key role behind the scenes, organising and structuring our information requests so nothing is generic and nothing unnecessary is asked for.
Chloe Bailey manages the mail merges on behalf of our managers, ensuring communication is timely, clear, and consistent - especially during the busiest compliance periods.
Together, this means:
✔ clearer requests
✔ less back and forth
✔ fewer last minute surprises
✔ a smoother experience for everyone involved
Because good compliance work isn’t just about deadlines - it’s about organisation, communication and people working together with care and precision.
That’s the team behind the reminders.
Professional. Thoughtful. Human.
