Durasuite

25/10/2026

🐰 “Why is our payroll SO complicated?”

One pay rise. Three systems. Four emails. Five versions of the spreadsheet.

And somehow, payroll is expected to join all the dots. 🧩

Complexity builds when employee data, working hours, approvals and pay changes travel through disconnected processes. Add statutory payments, retrospective adjustments and changing requirements, and those gaps become harder to manage.

Where do you start untangling it?

🔍 Map how information reaches payroll.
👥 Make ownership and approvals clear.
📅 Set consistent cut-offs for changes.
✅ Check exceptions against approved records.
📝 Document procedures so knowledge can be shared.

Automation helps—but a late or incorrect update can travel through connected systems just as quickly as an accurate one.

A clearer process starts with understanding where the friction comes from.

DuraSuite brings diagnostic tools, governance resources, operating model templates and project management together to help HR and payroll teams identify gaps and organise improvements.

Less chasing. Clearer accountability. More confidence in the process. 💙

👉 Read Why Is Our Payroll So Complicated? Causes and Fixes:
https://durasuite.co.uk/insights/why-is-our-payroll-so-complicated-causes-and-fixes

What adds the most complexity to your payroll: late changes, disconnected systems or unclear responsibilities?

OperationalExcellence

24/10/2026

24/10/2026

🚩 Payroll getting over the finish line every month doesn’t always mean the process is working.

Sometimes it means your team has become exceptionally good at rescuing it.

Recognise these warning signs?

⚠️ The same corrections return every payday.
⚠️ Hours and approvals arrive through spreadsheets, emails and messages.
⚠️ Reports need rebuilding before anyone can explain the figures.
⚠️ Employees repeatedly chase payslips or query their pay.
⚠️ One person’s absence brings everything to a halt.

Before adding another workaround, trace the process:

🔎 Where does information enter?
🔎 Who checks and approves it?
🔎 Where do records stop matching?
🔎 Which problems keep coming back—and why?

Your team’s resourcefulness deserves a stronger process behind it. Constant firefighting shouldn’t be part of the job description. 🔥

DuraSuite’s diagnostic tools help you identify gaps in payroll processes, clarify responsibilities and prioritise practical improvements.

Read our latest guide: Signs Your Payroll Process Is Failing and What to Check 👇

https://durasuite.co.uk/insights/signs-your-payroll-process-is-failing-and-what-to-check

24/10/2026

🚩 Payroll getting over the finish line every month doesn’t always mean the process is working.

Sometimes it means your team has become exceptionally good at rescuing it.

Recognise these warning signs?

⚠️ The same corrections return every payday.
⚠️ Hours and approvals arrive through spreadsheets, emails and messages.
⚠️ Reports need rebuilding before anyone can explain the figures.
⚠️ Employees repeatedly chase payslips or query their pay.
⚠️ One person’s absence brings everything to a halt.

Before adding another workaround, trace the process:

🔎 Where does information enter?
🔎 Who checks and approves it?
🔎 Where do records stop matching?
🔎 Which problems keep coming back—and why?

Your team’s resourcefulness deserves a stronger process behind it. Constant firefighting shouldn’t be part of the job description. 🔥

DuraSuite’s diagnostic tools help you identify gaps in payroll processes, clarify responsibilities and prioritise practical improvements.

Read our latest guide: Signs Your Payroll Process Is Failing and What to Check 👇

https://durasuite.co.uk/insights/signs-your-payroll-process-is-failing-and-what-to-check

HR

22/10/2026

Mandatory payrolling of benefits in kind is on the way in the UK, starting in phases from April 2027.

Phase 1 will bring company cars, car fuel, vans, van fuel and employer-provided medical benefits into payroll, with most other benefits following in Phase 2 from April 2028. Loans and accommodation will remain voluntary for now. This isn’t a simple tweak to the current voluntary payrolling rules – you’ll need to know what moves into payroll, what stays on P11D, how Class 1A NICs will work in real time, and how to explain the impact on take-home pay to employees.

To help, there’s a free UK BIK Payrolling Guide 2027 designed for payroll, HR and finance teams. It explains the changes in plain language, sets out which benefits are in scope, clarifies RTI and data requirements, and includes ready-to-send employee letters plus practical steps to take before April 2027.

Download the free guide here: https://durasuite.co.uk/bik-guide

If you want the same clarity across the rest of your payroll and HR operation – roles and responsibilities, risk and controls, policies, project tools and business cases – you can also book a short demo with Catey from the link on that page to see DuraSuite.

How are you planning for the 2027 changes to BIK payrolling?

22/10/2026

The move to mandatory payrolling of benefits in kind from April 2027 is a significant operational shift for employers, payroll teams and software providers.

From that date, Income Tax and Class 1A NICs on company cars, fuel, vans and private medical benefits will need to be reported and collected in real time through payroll, rather than via the traditional year-end P11D process.

Most remaining benefits follow in 2028, with loans and accommodation staying outside the mandatory regime for now.
While the policy aim is greater accuracy and transparency, the practical challenges for industry are real:

✅ Redesigning data flows between benefits providers, HR and payroll so values are available in time for each pay run
✅ Managing estimation, mid-year changes and corrections inside live payroll
✅ Preparing employees for the move from arrears/coding to in-year deduction (and the temporary overlap many will see)
✅ Handling the one-off Class 1A cash-flow timing in 2027
✅ Running dual processes for a period where some benefits are payrolled and others remain on P11D

I’m currently feeding into this work through the CBI’s Employment Taxes Working Group, reviewing the evolving guidance and helping surface the operational and systems issues that employers and payroll software providers will face.

The more practical the final design and communications, the smoother the transition for everyone.

If you’re working through readiness planning or software changes for 2027, happy to compare notes and provide my guidance templates and letters that can be used that I created for my platform back in June but updated following further Hmrc changes but as an investment to the payroll industry I’m happy to give for free! 🆓 well perhaps in return for a bit of feedback on durasuite!

As clients are the best teachers for me right now - I’ll learn from you what works and solves your pain!

22/10/2026

The move to mandatory payrolling of benefits in kind from April 2027 is a significant operational shift for employers, payroll teams and software providers.

From that date, Income Tax and Class 1A NICs on company cars, fuel, vans and private medical benefits will need to be reported and collected in real time through payroll, rather than via the traditional year-end P11D process.

Most remaining benefits follow in 2028, with loans and accommodation staying outside the mandatory regime for now.

While the policy aim is greater accuracy and transparency, the practical challenges for industry are real:

• Redesigning data flows between benefits providers, HR and payroll so values are available in time for each pay run
• Managing estimation, mid-year changes and corrections inside live payroll
• Preparing employees for the move from arrears/coding to in-year deduction (and the temporary overlap many will see)
• Handling the one-off Class 1A cash-flow timing in 2027
• Running dual processes for a period where some benefits are payrolled and others remain on P11D

I’m currently feeding into this work through the CBI’s Employment Taxes Working Group, reviewing the evolving guidance and helping surface the operational and systems issues that employers and payroll software providers will face.

The more practical the final design and communications, the smoother the transition for everyone.

If you’re working through readiness planning or software changes for 2027, happy to compare notes.

21/10/2026

Flowers, phenomenal women… and a jacket purchase! 💐✨

A wonderful day with the British Association of Women Entrepreneurs at London’s beautiful Lansdowne Club. Familiar faces, brilliant new connections and honest conversations about the journeys behind our businesses. 💛

Thank you, Louise Oliver, for celebrating my Chamber of Commerce Entrepreneur of the Year win, and Sarah Maylin Flowers for the gorgeous bouquet! It’ll take pride of place in our newly transformed dining room—finally ready this weekend! 🏡💐

🌸 www.sarahmaylinflowers.com

Huge congratulations to Luisa Bruna Caprotti on becoming FCEM’s Global General Secretary, following nine years as Deputy World Secretary. An incredible achievement! 🌍👏

And a shout-out to Tytania and her seed granolas and crunchies:
💚 wylde.market/collections/tytania

Every time I’m in this room, I feel a little less like an imposter and a little more like I belong. Women celebrating each other, sharing the wins AND the messy middle—that’s powerful. 🥂

And Jade… the jacket was bought. November’s jacket queens are happening! 👑🧥