15/10/2026
If chasing an invoice makes you feel awkward, you are not alone, but you do not need to apologise for asking about an agreed payment 😅
Start with a calm, practical message:
“Hi [name], just checking invoice [number], due on [date], has reached the right person. Please let me know if you need anything from me.”
Check the payment terms and contact details first, attach the invoice again and make it easy for the customer to respond. If there is a genuine issue, you want to find it quickly. If there is not, a clear reminder may be all that is needed.
Save this wording for your next follow-up.
📍 Evans & Co
📞 01482 447 922
🌐 www.evansandco.co.uk