23/10/2026
After a week on overhead recovery, here is the practical close. Five diagnostic signs that the model is behind the business.
If two or more of these are true, the model is out of date. If three or more, it is genuinely costing you money right now.
1. You cannot remember when the recovery rate was last changed.
If it has been more than 12 months, it is almost certainly wrong. Wages, insurance, and software all move every year, and usually up.
2. The same overhead uplift applies to every grade of labour.
Apprentices, semi-skilled, senior tradesmen all carrying the same recovery. That single blended figure is where mis-pricing sits on every mixed-grade job.
3. You have never compared theoretical to actual recovery.
If you cannot answer the question 'over the last twelve months, did we actually recover our overhead?' with a real number, you do not know. And it is usually a shortfall, not a surplus.
4. Chargeable hours in the pricing model do not match observed reality.
If the model assumes 1,700+ chargeable hours per tradesman and your tradesmen actually deliver 1,400 to 1,550, every unrecovered hour is unrecovered overhead. Multiply by every tradesman in the business, every year.
5. Margin has drifted down without an obvious reason.
Same team, same clients, same job mix, but margin two or three points lower than it was a few years ago. Almost certainly overhead recovery is not keeping pace with underlying cost inflation.
None of these are hard to fix once identified. All of them are quietly costing money until they are.
Comment RECOVERY below for the overhead recovery self-audit template we share with clients.