18/06/2026
Claim a tax refund in minutes!
For most PAYE customers, refunds are no longer issued automatically by cheque. Employees now need to take action to receive any money they are owed.
Last year, more than 730,000 tax refunds went unclaimed, with an average value of £855.
Employees should:
check the HMRC app or their Personal Tax Account (PTA) to see if they are due a refund
claim their refund online if prompted
make sure their personal details are up to date with both their employer and HMRC
Employees can check and update their details, including their postal address, in the HMRC app or their Personal Tax Account. Having the correct details helps make sure important letters and payments are not delayed.
How employees can claim
Open the HMRC app or sign in to their PTA.
Go to ‘Pay As You Earn (PAYE)’.
Look for a green ‘Claim’ button, if a refund is due.
Select ‘Claim’ to request the refund.
Refunds are normally made by bank transfer within one week.