13/10/2026
You job-cost the £90,000 contract.
You don't job-cost the forty £700 call-outs that filled the rest of the year.
The big job gets a folder. A quote, variations logged, a cost sheet, someone checking labour against the plan. Fair enough. It's the one that would hurt.
The small work gets none of that. A day here, half a day there, a call-out, a repair, a bit of remedial. Nobody costs it, because individually it isn't worth costing.
Add it up though. Forty jobs at £700 is £28,000 of turnover nobody has looked at properly.
And small jobs lose money in ways big ones don't.
Travel. A £700 job an hour away carries the same travel cost as a £70,000 one. On the small job that's a serious slice of the price. On the big one it disappears.
Setup and pack-down. Same van load, same unloading, same tidy-up, spread over half a day instead of six weeks.
The paperwork. Pricing it, invoicing it, chasing it. On a £700 job, that time is real money.
Materials bought in ones and twos at merchant list price, not on your contract rate.
And the interruption. The half-day call-out that pulls two lads off a bigger job and costs you the afternoon on that one too.
Three fixes that don't need new software:
A minimum charge that covers travel, setup and admin before any actual work happens. Then hold it.
Batch small jobs by area. Three in one town on one day is a different proposition from three across the county on three days.
Decide which small work you actually want. Some of it leads to bigger jobs. Some of it is just a loss. Cost five of last quarter's small jobs properly, with travel, setup and admin time in, and you'll know which is which.