THE IDEA
Patna One - A Venture of Mansa Ventures, provides citizen of Patna (Bihar), all public services at one place through its multi Customer Services Centres (CSC's), Kiosks, Mobile Centres and on Internet (Through Portals). VISION
"To provide all Customers to Business (C2B) & Customer to Government (C2G) services, through easy computerized Integrated Citizen Service Centres (ICSC's) & thro
ugh multiple delivery channels"
MISSION & OBJECTIVE
The Mission of Patna One is to "Be the One- Stop- Shop for Citizens of Patna (Bihar). The following are the set of Objectives of Patna One –
To heighten the accountability, transparency and responsiveness to citizen's needs. To ensure speed and certainty of providing the services through enforcement of a Service Level Agreement in between the selected Partner/s to the Customer / citizens. The citizens should get the services of government / Private on anytime, anywhere basis, without relation to the legal power of a particular office of a particular department or agency. To enable the government departments and private agencies to concentrate on their core functions and responsibilities by freeing them from the routine operations like a collection of revenues and accounting, issuing of certificates, receipt etc., and thereby enhance the overall productivity of the administrative machinery. The aim is to ensure that the project meets the basic tenets of an e-Governance project like, People-Orientation, Scalability and Cost-effectiveness in providing the services. For Business related Queries, Please send mail to [email protected],
