14/01/2026
TAX REFUNDS AS A CASHFLOW MANAGEMENT TOOL.............................................................................................................
A. INTRODUCTION
Many businesses overpay tax or pay tax where non is due and payable. Thereafter they struggle with operational cashflows problems while the Kenya Revenue Authority owes them money in taxes not due.
B. LEGAL BASIS
The tax laws entitles taxpayers to refund of taxes as a matter of right in various circumstances:
(a) Overpaid taxes;
(b) Taxes paid in error;
(c) VAT paid with respect to making zero-rated supplies;
(d) VAT arising from withholding by appointed VAT Agents;
(e) VAT paid on sales which turn into bad debts.
(Refer to Sections 47, 47A, and 47B of the Tax Procedures Act; and sections 17 and 31 of the Value Added Tax Act).
Tax refunds are however time-bound, for example the following timelines apply:
(a) Income tax refunds - within 5 years
(b) VAT refunds on zero-rated and Withholding VAT - within 12 months
(c) VAT on bad debts - between 2 and 10 years
C. THE REFUND PROCEDURE
The typical administrative procedure for refunds is as follows:
1. Taxpayer makes an application to the Commissioner for refund through iTAX;
2. The Refunds Section reviews the legal and operational basis of the application;
3. The Refunds Section conducts an interview with the Taxpayer to ascertain the basis of the application;
4. The Refunds Section validates the credits. The Taxpayer provides required documentation particularly invoices upon which the credits are based on.
5. The Refunds Section cross-checks with the Taxpayer's station, and the Debt Management Department to ensure that the Taxpayer does not have outstanding compliance issues and and tax liabilities. The Commissioner may conduct a tax audit to verify whether taxes are refundable (Refer to section 47(4) of the Tax Procedures Act).
6. Upon approval by the Refunds Section, the claim is forwarded to Finance Department for payment.
7. The Finance Department makes a payment of the approved refund to the Taxpayer's bank account, subject to availability of funds set aside by the National Treasury for refunds.
8. Alternatively, the approved refund is vouched to be offset against future tax liabilities.
By law the Commissioner is required to refund due taxes within 120 days where there is no tax audit and within 180 days where an audit is conducted.
D. CONCLUSION
Managing tax cashflows through refunds is an effective way of ensuring that the business has a cash cushion for operations. Companies should however continuously review their records to ensure that they are not time barred in applying for refunds.
Note:- This is a general guidance on refunds, not a professional legal or tax advice. Contact your Lawyers or Financial Advisors for live cases involving refunds or disputes with the revenue authorities.
East African Tax Consulting/ Starlings & Company Advocates
0722 332729
January 2026