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Empowering businesses with extraordinary customer experiences for lasting growth, Innovators in CX

26/08/2026

Customer Experience is everyone’s responsibility. Is your organisation equipped to deliver it?

At CX Outsourcing, we help organisations build the people, capabilities and operations needed to deliver better customer experiences.

We support businesses with:

→ Organisation-wide CX Training
→ Customer-Facing Team Training
→ Agent Hiring & Placement
→ Customer Research & Listening
→ Customer Operations & Service Support
→ CX Consulting & Bespoke Solutions

Need to train your people, hire the right team, understand your customers or strengthen your customer operations?

Let’s talk.

📩 DM us or email [email protected]

CX Outsourcing — Your Trusted CX Partner.

03/08/2026

CXOS Weekly Opportunities | Week of 3 August

Looking for your next role in Customer Operations?

This week, we’ve curated 40 verified live roles from leading companies including Canonical, Automattic, Remote.com, SupportYourApp, Moniepoint, PalmPay, Reliance Health, SeamlessHR, and many more.

Every opportunity is verified directly from the company’s careers page, so you can apply with confidence.

💬 Comment “JOBS” below, and we’ll send you this week’s opportunity list with direct application links.

Know someone who’s job hunting? Share this post with them.

RemoteJobs CXOutsourcing

29/07/2026

Hire for business needs—not job titles.

Thanks to Lawrence Idems Lawrence Chibogwu Idems for sharing this key insight during our July CXOS Webinar.

This is the first of four insights we’ll be sharing over the coming weeks.

Don’t miss our next CXOS Webinar on 22 August.

AI + Human: Designing the Future of Customer Operations.

20/07/2026

CXOS Weekly Opportunities | Week of 20 July

Looking for your next role in Customer Operations?

This week, we've curated 49 verified live roles across 27 leading companies including Chowdeck (YC S22) Moniepoint MFB GitLab Hubtel SeamlessHR | HR Tech Turaco Pesapal takealot.com and many more in 8 African countries, plus global remote opportunities.

From Customer Support and Customer Success to Customer Experience, Technical Support, and Customer Operations, there's something for every stage of your career.

💬 Comment "JOBS" below, and we'll send you the complete list with direct application links.

Know someone who's job hunting? Share this post with them.

18/07/2026

Are you measuring what actually matters?

The best customer support teams don't track every metric—they focus on the ones that improve performance and customer experience.

We've highlighted five KPIs every support leader should know.

Which KPI do you think has the biggest impact on customer experience?

👇 Let's discuss.

16/07/2026

Hiring is only one part of building a high-performing customer operations team.

The real differentiator is how well your people are equipped to deliver.

If you're looking to improve customer experience, retention, and team performance, let's have a conversation.

📅 Book a discovery call today via the link in our bio.

15/07/2026

Who should your startup hire first?

The answer isn’t the same for every business.

Your first Customer Operations hire should reflect your:
• Product
• Customers
• Industry
• Stage of growth

Whether it’s Customer Support, Customer Success, Technical Support or Customer Service, the right choice depends on your business needs—not a one-size-fits-all formula.

👉 Swipe through to see how different business models approach their first Customer Operations hire.

Want to learn how to build the right Customer Operations team for your business?

Register for our upcoming webinar through the link in our bio.

13/07/2026

CXOS Weekly Opportunities | Week of 13 July

Looking for your next opportunity in Customer Operations?

This week, we've curated 53 active opportunities across 26 leading companies in Africa and global remote teams.

Whether you're exploring roles in:
✔ Customer Support
✔ Customer Success
✔ Customer Experience
✔ Technical Support
✔ Customer Operations
✔ Onboarding & Implementation
✔ Dispute Resolution

This week's featured companies include Flutterwave INC. Paystack Moniepoint Lemfi PalmPay OPay M-KOPA Nigeria Safaricom PLC GitLab Automattic and many more.

💬 Comment "JOBS" below, and we'll send you the complete list with application links.

Every Monday, we curate active Customer Operations opportunities from trusted employers across Africa and global remote companies to help professionals discover their next career move.

Know someone who is job hunting? Share this post with them.

06/07/2026

Looking for your next opportunity in Customer Operations?

We've curated this week's openings across Customer Experience, Customer Support, Technical Support, and Customer Operations.

The featured companies this week include:
• Moniepoint
• Bamboo
• Tana
• Lucidya
• Crossover

💬 Comment "JOBS" below and we'll send you the application links.

Know someone who is job hunting? Share this post with them.

02/07/2026

Every business needs great customer operations—but not every business needs the same customer-facing roles.

This month, we're exploring how companies can build the right customer operations teams based on their industry, stage of growth, and customer needs.

Whether you're a founder, team lead, or customer operations professional, this conversation is for you.

📅 Join our July webinar: Which Customer Roles Does Your Business Actually Need?

Address

18 Lanre Awolokun Street Gbagada Phase 2
Lagos

Telephone

+2348164686096

Website

https://cxoutsourcing.co/

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