22/06/2026
Being an insurance advisor is never just about the sales.
You really need the heart to serve and help people with what they actually need.
Recently, adopting and servicing old policies has been an eye-opening experience for me. Imagine, an Excelife Gold policy issued way back in 1998 is still active today, continuously protecting a family in Negros Oriental!
And thanks to technology, I was able to reach and assist them all the way in Visayas.
For me, customer service always comes before anything else. The sales will naturally follow.
Interestingly, I didn't get these clients from a company leads list. Nalaman ko lang na may existing plans pala sila through casual, genuine conversations.
Going two years with AIA, and Iβm incredibly grateful to have serviced this many policies already.