08/21/2024
An important message from Quickbooks. You need to take action prior to Sept 30th if you want to keep using the Desktop version of QB. See below.
QUICKBOOKS
Late last year, we announced changes that will impact your clients. As a courtesy, we would like to remind you that the last date your clients can purchase a QuickBooks Desktop product is September 30, 2024.
After September 30, 2024, Intuit will no longer sell new subscriptions of the following Desktop products in the US:
QuickBooks Desktop Pro Plus
QuickBooks Desktop Premier Plus
QuickBooks Desktop Mac Plus
QuickBooks Desktop Enhanced Payroll
What is not changing:
Existing Desktop Pro Plus, Premier Plus, Mac Plus, and Enhanced Payroll subscribers can continue to renew their subscription after September 30, 2024*. We will continue to provide security updates, product updates, and support for existing subscribers.
All QuickBooks Desktop Enterprise subscriptions (Silver, Gold, Platinum, and Diamond) will continue to be available for purchase for new subscribers after September 30, 2024. Enterprise Gold, Platinum, and Diamond include integrated payroll.
Accountants can continue purchasing QuickBooks Accountant Desktop Solutions, including ProAdvisor bundles, through our Accountant Sales team after September 30, 2024* at 1-877-377-6839.
What actions to take with your clients:
While we strongly recommend encouraging your current QuickBooks Desktop clients to move to QuickBooks Online (for more info, click here), we realize that some customers may prefer to stay on QuickBooks Desktop at this time.
If you have clients on non-subscription versions of QuickBooks Desktop Pro, Premier, or Mac that wish to remain on Desktop, we recommend they purchase a QuickBooks Desktop Pro Plus, Premier Plus, or Mac Plus subscription through our sales team before September 30, 2024. As a reminder, if your client's current QuickBooks product is no longer supported, they do not receive critical security updates which may expose their financial data to security vulnerabilities.
If you have Pro Plus or Premier Plus clients that have been considering Desktop Payroll, we recommend they purchase a QuickBooks Enhanced Payroll subscription before September 30, 2024 or upgrade to QuickBooks Enterprise Gold, Platinum, or Diamond, which include integrated Payroll and can be purchased after September 30, 2024. Alternatively, QuickBooks Online Payroll is available to Desktop clients and is a standalone full-service payroll solution that also offers HR support, Health, and 401K benefits.*
We also recommend that all of your QuickBooks Desktop clients upgrade to the latest version by September 30, 2024. QuickBooks Desktop 2024 includes the latest features and security updates. If your clients are on an active QuickBooks Desktop Plus subscription, they have access to QuickBooks Desktop 2024 with no additional charge and simply have to install the update.
QuickBooks Desktop Product Line-up Changes FAQ
We appreciate you and your clients' loyalty to the Desktop platform over the years, and we will continue to support those customers on a Desktop subscription after September 30, 2024*. However, we highly encourage you to prepare your clients for the future by helping them move online. There are many benefits enabled by an online platform that can't be realized through desktop software, including time savings, the flexibility to work from anywhere, and a customizable ecosystem of connected business solutions. To help you prepare to move your clients online, we've created dedicated support materials written by accountants who have successfully migrated their own clients and want to help pave the way for yours. Keep an eye out for additional resources as we help you manage through this change with your clients.
Thank you for your business and your continued support of QuickBooks.
Sincerely,
The QuickBooks Team
