09/06/2023
Some great changes are coming from the IRS starting with the 2024 income tax filing season (so in early 2025) - the IRS is promising that "Taxpayers will be able to digitally submit all correspondence, non-tax forms, and responses to notices; as a result, the IRS estimates more than 94% of individual taxpayers will no longer ever need to send mail to the IRS." Taxpayers will also finally be able to e-file amendments to forms 940 and 941 - a change that has been LONG overdue. By the 2025 filing season (or 2026), the IRS hopes to make most forms available in "digital, mobile friendly formats." They also hope to digitalize historical documents and paper return processing - hoping to speed up turnaround times for paper filed returns. This will also allow telephone operators to be able to actually answer a taxpayer's question when they mailed in a form (currently they a lot of times do not have access to the information if it was not e-filed.)
Source: The Tax Book News Release Date 8/14/23 "Paperless Correspondence and Paperless Tax Return Processing" Cross Reference FS-2023-18, August 8, 2023.