05/28/2026
What happens when a physical therapist builds a 50-location national franchise without growth goals, without traditional marketing, and without sacrificing culture?
In this episode of Behind the Numbers, we sit down with Zach Long to talk about leadership, scaling a healthcare business, building niche expertise, and why paying your team top dollar from day one might actually create better retention and better outcomes.
Zach shares how he went from the CrossFit world into co-founding a rapidly growing out-of-network physical therapy franchise, why specialization matters in healthcare, and how their clinics continue to grow almost entirely through relationships and word-of-mouth referrals.
Watch the full episode on our Youtube channel. Link is in the comment below!