U.S Direct Express card

10/30/2021

10/25/2021

Customer service is available 24/7
We handle calls related to:
Reporting lost or stolen cards
Balance inquiries
PIN changes
Transaction history requests
Registering a complaint about a card issue
Questions about card usage
Questions about international card usage

10/22/2021

Can now WhatsApp us

10/21/2021

Direct express service center for help and assistance. Any worry about direct express is welcomed here.

10/21/2021

What is the Direct Express® card?

The Direct Express® card is a prepaid debit card offered to federal benefit recipients who receive their benefits electronically. The debit card offers the convenience and security of using electronic transactions to spend and access your money rather than using cash for purchases. You do not need to have a bank account to sign up for the card. There is no credit check or minimum balance requirement.

How does the Direct Express® card work?

When you sign up to receive your federal benefits on the Direct Express® card, you will receive your payment every month without having to worry about cashing your check or having it lost or stolen. Instead of receiving a check, your money will be automatically deposited to your Direct Express® card account on payment day. You can use your card to make purchases at stores that accept Debit MasterCard®, withdraw cash from Automated Teller Machines (ATMs), and get cash back when you make purchases. You can also use your debit card online to make payments and to also buy money orders at the U.S. Post Office.

10/21/2021