12/05/2025
When books haven’t been reconciled in 2 years, it’s not just the Balance sheet that's a question mark ─ the entire P&L is unreliable.
You can’t claim accuracy when:
• Prepayments aren’t reconciled
• Deferred revenue isn’t analyzed
• AR/AP don’t tie out
• Fixed assets haven’t been reviewed
• Balance sheet schedules don’t exist
When the Balance Sheet is wrong, the P&L is automatically wrong.
And that’s when owners face one of the toughest leadership questions:
“Do I replace my Controller or train them?”
Here’s how I break it down:
1. If the structure is broken → train (and support).
A Controller should be able to fix broken systems ─ but if they’re a young Controller (newer in their career), expecting them to rebuild an entire accounting structure alone is unrealistic.
They may have the intelligence, initiative, and work ethic… but still need:
• Guidance on how to build a proper monthly close,
• Support in designing workflows,
• Review on the structure they’re putting in place, and
• Someone to show them what “right” looks like.
Sometimes they’re not underperforming ─ they’re just trying to grow into a role without a mentor or roadmap.
With the right support, they can absolutely get there.
2. If the skillset is missing → it can be taught… with the right conditions.
Skill gaps don’t mean someone can’t succeed. They simply mean:
• They need time to learn,
• They need oversight to validate the work, and
• They need clarity on expectations and deadlines.
Without these three things, even the most motivated Controller can fall behind.
3. If you’re not sure → assess before you act.
Replacing a Controller is expensive.
Keeping the wrong Controller is also expensive.
The key is understanding what the actual issue is:
• Structure?
• Skillset?
• Bandwidth?
• Or all three?
An assessment gives you clarity ─ and prevents costly turnover.
If you want clarity on whether your Controller needs replacement, support, or a stronger structure to work within, I’m happy to help you evaluate what’s really going on beneath the surface.
Free consultation:
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