07/15/2026
I didn't stop answering questions.
I just stopped answering them first.
Early on, every question came to me.
Which made sense.
I knew the clients.
I built the processes.
I had the answers.
But somewhere along the way, I realized I wasn't just helping...
I was becoming the bottleneck.
Now, when someone asks a question, I'll often respond with:
"What do you think?"
or
"How would you handle it?"
Not because I don't want to help.
Because I want our team to build confidence in making great decisions without me.
Ironically, I've found they usually come up with the same answer I would have given.
Sometimes even better.
One of the hardest parts of building a business isn't hiring great people.
It's giving them enough room to become great.
Still working on it.