02/18/2026
Ok clients and friends. Many of you, if not all, are receiving letters from the state of WV saying changes have been made to your refund or balance due for tax year 2025. I spoke with the WV state tax office today and got the lowdown.
Apparently the state tax software is not processing the motor vehicle tax credit that we are submitting. It doesn't matter if you had the MV-1 (motor vehicle tax credit form) or if we scanned and attached a copy of your personal property tax receipt. She said none of them are being processed at this time.
You have two options to resolve this. One is to call them at 304-558-3333 and they will send in a work request to correct it, or....
set up an online account at mytaxes.wvtax.gov and submit a request for the change through there.
Unfortunately there is nothing I can do to change any of this and I don't know how long it will take for WV to correct this problem. We will continue to file the credits with your tax returns and hopefully they will get it sorted out.
