07/14/2026
Your CAC looks "bad" compared to typical SaaS benchmarks? That might just mean you're comparing apples to hospital procurement cycles.
If you're building MedTech SaaS, your CAC isn't inflated — it's just honest. Clinical validation, security reviews, procurement committees... they all cost money before you see a dollar of revenue. And that's fine, as long as your LTV math accounts for the long, sticky retention that comes with it too.
We broke down how to actually model CAC/LTV for MedTech (not generic SaaS benchmarks that don't apply to you) — segmenting by buyer type, sizing payback periods realistically, and framing it all for investors who already get it.
Here's a quick read: https://www.herod.cpa/cac-ltv-medtech-saas-startups/
Customer acquisition cost (CAC) and lifetime value (LTV) are standard SaaS metrics, but they carry extra weight — and extra complexity — in MedTech SaaS, where sales cycles are longer, buying comm…