08/03/2023
Today's Wall Street Journal (WSJ) had an article regarding newly hired workers being unprepared for "working" (my emphasis). From basics like being able to count change and looking customers in the eye to even being engaged while shoppers are in the store (they write an example of someone sitting down and reading a book while a shopper is present). The article highlights college graduate-level jobs as well: a newly hired mechanical engineer not being able to do a physical activity that should have been learned in college (because of distance learning, it was taught as theory instead of hands-on).
The cynic in me can go straight to the thoughts of poking fun and/or being upset for poor customer service nowadays (believe me, I do complain to my wife from time to time). But my other thought is that if we (parents, grandparents, mentors, etc of the younger generation) take the initiative to instill the characteristics we have ingrained in us (dedication, perseverance, willingness to do the unglamorous, etc...) in the younger ones we care about and interact with, they will have a HUGE leg up on their peers. I'm going to claim in all generality here, but it may be the easiest time in my lifetime to stand out from the competition. It actually makes me very optimistic for my daughter.... ok, she is 9 years old, but I am always trying to think in terms of the long game for her.
I think today that if she was entering the workforce, she would be able to dominate. Clearly I cannot know this for fact, but I do know some clients that have kids just like this and they are reporting the same: their hard-working, initiative-taking young adult stands out at work... just for doing what the parents perceive as "normal."
Remote learning during the pandemic left students short of basic skills. Now companies are trying to teach them on the job.