01/13/2024
North Carolina: NCSUITS Insights: Find tax rates in NCSUITS; Learn how to create linkages
The Division of Employment Security values your input and patience as you access the new North Carolina State Unemployment Insurance Tax System (NCSUITS) to file your quarterly report. Commonly asked questions and instructional videos can be found online at: des.nc.gov/ncsuits.
Tax Rate notices were mailed on December 11. Employers can view their tax rate on NCSUITS. It is automatically displayed under ‘Employer Information’ on the main portal screen. You can also view the current and previous years’ tax rates by clicking on the Tax Rate link under the Your Options menu. Then, choose “Tax Rate” tile and select the year that you want to view.
Agents can view clients’ tax rate information by following the steps below.
1. Log into NCSUITS.
2. Click on “Download Center” under the ‘Your Options’ menu on the left-hand side of the screen.
3. Find the “Rate Details” category.
4. Select the year you would like to view.
5. Click “Download Rate Details”.
Sample files for the three NCSUITS-acceptable file formats are online at: des.nc.gov/ncsuits-documents. Use the Validate Wage Files tool to test files before submitting them. The file validation tool is in the Wage Submission section of the Employer portal.
You may receive a log-in error message when trying to access NCSUITS if you have several browser tabs open. If so, close your browser and log-in again.
Reminders:
• Error code explanations by file format type are on the NCSUITS webpage: des.nc.gov/employers/ncsuits/ncsuits-documents
• Payments can be scheduled up to the due date if you are paying by ACH Debit
• Agents can create linkages to clients by following these steps.
1. Log into NCSUITS.
2. Click on “Account Maintenance” under the ‘Your Options’ menu on the left-hand side.
3. Find the “Maintain Authorization” tile.
4. Click “Add Employer” under the “Authorization Information” title.
5. Follow the prompts and click save.
• Video resources for Agents creating linkages:
o https://www.youtube.com/watch?v=7ZcSR6WBB0M
o https://www.youtube.com/watch?v=epGfgVCQfb4
• Questions sent through the NCSUITS Inquiry feature are answered in the order in which they are received.
• NCSUITS technical assistance hotline: (919) 296-1569
Sincerely,
North Carolina Division of Employment Security
Your ID Number is the same as your Employer Account Number. If you have an ID Number – do not register for a new one via NCSUITS. Learn more about NCSUITS.
