03/21/2025
In my 25+ years as an accountant, I’ve found that meals tax is one of the biggest pitfalls for restaurants. Many businesses either charge the wrong amount or fail to collect it altogether. This tax, which is charged to customers, must be collected and remitted to the MA Department of Revenue (DOR). In recent years, I’ve seen a rise in DOR audits, and the penalties for noncompliance can be devastating—many businesses don’t survive them.
Common issues include using tax funds for operating expenses, improperly configured POS systems or cash registers, and not seeking professional guidance to stay compliant. Third-party platforms like DoorDash, Grubhub, and UberEats add to the complexity, as they often don’t integrate with POS systems, requiring extra work to calculate and report taxes accurately.
Small businesses should budget for professional accounting services just as they do for advertising and other operational costs. Without proper oversight, businesses risk substantial interest and penalties from the DOR. Additionally, any discrepancies found during a meals tax audit may be reported to the DOR’s income tax division and the IRS, potentially increasing taxable income and triggering further scrutiny.
The eatery is known for its menu inspired by Caribbean, South American and African dishes. It originally opened its storefront in Holyoke Mall in 2021.