09/02/2026
The org chart every CPA firm has been built on for decades is about to flip.
Adam Hale explains that the traditional pyramid, a wide base of junior staff supporting a narrow group of partners, isn't going to hold. "It could very easily be an inverted pyramid, or maybe even a diamond shape," he says, as more of the work at every level shifts toward advisory. The reason is coming straight from clients, not the tech: "Chat's not challenging you."
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