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CWC Our solutions evolve on a daily basis and we are committed to passing these onto our clients in order for them to have a cutting edge.

We have created tailored service packages to meet your specific needs, which allows us to provide our product to our target market before our competitors have thought of it. At Candlewood Consulting we appreciate that all businesses are different. Through our service offerings, we tailor a wide range of expertise required for your business to achieve your goals. Business Partnering is at the forefront of our service offering as we believe that this will set us apart from other generic service providers.

Sales, service revenue, gross. Most dealerships watch three numbers. The report that shows why they moved is the one mos...
20/10/2026

Sales, service revenue, gross. Most dealerships watch three numbers. The report that shows why they moved is the one most don't have.

Enquiry source, close rate by salesperson, drop-off point, unanswered leads — it's in the CRM. The report just needs to be built.

See your numbers clearly: https://www.cwc-framework.com/assessment

Lead. Customer. Loyal customer. The gap between each stage is where most businesses lose people.A lifecycle map triggers...
18/10/2026

Lead. Customer. Loyal customer. The gap between each stage is where most businesses lose people.

A lifecycle map triggers the right action at each point — follow-up when a lead goes quiet, check-in when a customer hits 90 days, referral request when a loyal customer is due.

The people who chose you once are the easiest to keep.

https://www.cwc-framework.com/assessment

There's a moment in every Power BI build where drag-and-drop runs out. The visual looks right, the total doesn't match w...
17/10/2026

There's a moment in every Power BI build where drag-and-drop runs out. The visual looks right, the total doesn't match what finance says, and you can't explain why.

That moment is DAX. And the function that unlocks most of what feels impossible is FILTER.

FILTER returns a table — a subset of another table, filtered by a condition. Most advanced DAX patterns, from rolling averages to custom period comparisons, are built on that one idea.

The free beginner course starts from scratch and builds up to it: https://academy.cwc-framework.com/courses/offers/058974d1-228b-4958-8f02-0e33eab630da

Most businesses ask for a review once, at the end of a call, and hope for the best.After Ellie wraps the call or a booki...
16/10/2026

Most businesses ask for a review once, at the end of a call, and hope for the best.

After Ellie wraps the call or a booking is confirmed, the review request goes out automatically — straight to the right platform, when the experience is still fresh.

Reviews collect while you work.

https://www.cwc-framework.com/assessment

Every BI project has a moment where the timeline slips. It's almost never the report.It's the data. Not the volume of it...
15/10/2026

Every BI project has a moment where the timeline slips. It's almost never the report.

It's the data. Not the volume of it — the quality. Column names that change between systems, nulls that mean different things in different tables, date formats that shift by source. The clean-up that wasn't scoped because nobody knew it was there.

The organisations that scope this well are the ones that budget time for discovery before they budget time for development. It's not glamorous. It's why the dashboard looks clean when it's done.

The work's done. The quote was signed. The payment is on their to-do list.A reminder sequence sends a polite nudge befor...
14/10/2026

The work's done. The quote was signed. The payment is on their to-do list.

A reminder sequence sends a polite nudge before the due date, one on the day, and a follow-up after. With a direct payment link every time.

No awkward call. No chasing.

https://www.cwc-framework.com/assessment

The first step of READY is the one people skip. Not because it's hard — because it's uncomfortable.Reckon asks you to do...
13/10/2026

The first step of READY is the one people skip. Not because it's hard — because it's uncomfortable.

Reckon asks you to document where your business actually is with AI, not where it should be. Which tools are being used, which prompts are reliable, which processes have been touched, which haven't. Most organisations have more going on than they think, and more gaps than they'd admit.

You can't plan from a place you won't acknowledge.

The full READY course is free: https://academy.ubuntu-crm.com/courses/offers/cd2d196b-b5e8-477d-8545-dc4492e0d784

They drove it. Said they'd think about it. Three days later — nothing.A test-drive sequence sends a thank-you the next d...
12/10/2026

They drove it. Said they'd think about it. Three days later — nothing.

A test-drive sequence sends a thank-you the next day, a finance follow-up 48 hours later, and a final nudge if there's still no reply. All automatic.

The salesperson focuses on the next test-drive. The sequence handles the last one.

https://www.cwc-framework.com/assessment

Before buying any AI tool, it's worth asking what you're actually buying it for.The AI-Ready Leader Scorecard doesn't as...
10/10/2026

Before buying any AI tool, it's worth asking what you're actually buying it for.

The AI-Ready Leader Scorecard doesn't ask about technology. It asks about decisions — which ones happen too slowly, which ones rely on one person, which ones are being made on guesswork instead of data. A low score isn't a problem statement. It's a starting point.

Four minutes, honest questions, no sales call at the end.

https://fcsza.com/ai-readiness

You've got a list of people who enquired and went quiet. They're not gone — they're just not being talked to.A re-engage...
10/10/2026

You've got a list of people who enquired and went quiet. They're not gone — they're just not being talked to.

A re-engagement campaign goes out to every cold contact. Some of them come back.

The list you already own is worth more than the ads you're running.

https://www.cwc-framework.com/assessment

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Thursday 08:00 - 16:00
Friday 08:00 - 16:00

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